{"id":69713,"date":"2024-10-17T09:39:10","date_gmt":"2024-10-17T09:39:10","guid":{"rendered":"https:\/\/epdwindowfilm.com\/shop\/?page_id=69713"},"modified":"2025-08-26T04:49:42","modified_gmt":"2025-08-26T08:49:42","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/epdwindowfilm.com\/shop\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e69713-e1 m1hsh-0\" id=\"conditions-of-sale\"><div class=\"x-row x-container max width e69713-e2 m1hsh-1 m1hsh-2 m1hsh-3\"><div class=\"x-row-inner\"><div class=\"x-col e69713-e3 m1hsh-9\"><hr class=\"x-line e69713-e4 m1hsh-a m1hsh-b\"\/><div class=\"x-text x-text-headline e69713-e5 m1hsh-f m1hsh-g\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h1 class=\"x-text-content-text-primary\">Conditions of Sale<\/h1>\n<\/div><\/div><\/div><hr class=\"x-line e69713-e6 m1hsh-b m1hsh-c m1hsh-d\"\/><div class=\"x-text x-text-headline e69713-e7 m1hsh-f m1hsh-h\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">General Terms<\/h2>\n<\/div><\/div><\/div><hr class=\"x-line e69713-e8 m1hsh-b m1hsh-d m1hsh-e\"\/><div id=\"\" class=\"x-text\" style=\"\" ><ul class=\"ProsemirrorEditor-list\" data-pm-slice=\"3 3 []\">\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>EPD is not responsible for typographical errors and reserves the right to change pricing or policy at any time without notice.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p>EPD does not sell to consumers and reserves the right not to process an order for any reason, including but not limited to miscalculated shipping, miscalculated sales tax, geographical constraints on specific products, and product availability.<\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Please note that orders are processed Monday through Friday, excluding holidays.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Not all prices include applicable Shipping &amp; Handling. Shipping &amp; Handling will be added to all applicable items.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Prices do not include applicable sales tax. Sales tax will be charged on applicable items without a valid resale certificate on file. Click <\/span><a href=\"https:\/\/epdwindowfilm.com\/shop\/sales-tax-exemption\" class=\"ProsemirrorEditor-link\" target=\"_blank\" rel=\"noopener\">here<\/a><span> to submit your resale certificate for review.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Not all items may be in stock at time of purchase. The item(s) will ship when available.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Some items may be discontinued and may not be marked as such.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"x-section e69713-e10 m1hsh-0\" id=\"return-policy\"><div class=\"x-row x-container max width e69713-e11 m1hsh-1 m1hsh-2 m1hsh-4\"><div class=\"x-row-inner\"><div class=\"x-col e69713-e12 m1hsh-9\"><div class=\"x-text x-text-headline e69713-e13 m1hsh-f m1hsh-h\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Requirements of Training<\/h2>\n<\/div><\/div><\/div><hr class=\"x-line e69713-e14 m1hsh-b m1hsh-d m1hsh-e\"\/><div id=\"\" class=\"x-text\" style=\"\" ><ul class=\"ProsemirrorEditor-list\" data-pm-slice=\"3 3 []\">\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Training fees are non-refundable within 2 weeks of class date. However, we are happy to reschedule you to another class if you\u2019re unable to attend the one for which you registered.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Please reschedule free of charge if you are sick or injured. Otherwise, you may be asked to do so when you arrive.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Please arrive on time each day.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>All classes are conducted in English.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>No recording is permitted.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Please keep phones on silent mode so that other trainees are not distracted. There are scheduled breaks when you can return calls and messages.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Many training classes require the use of knives and blades. As such, proper clothing and attire are required. No open-toed shoes are permitted.<\/span><\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p><span>Only scheduled \/ enrolled trainees are permitted to attend training.<\/span><\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"x-section e69713-e16 m1hsh-0\"><div class=\"x-row x-container max width e69713-e17 m1hsh-1 m1hsh-2 m1hsh-5\"><div class=\"x-row-inner\"><div class=\"x-col e69713-e18 m1hsh-9\"><div class=\"x-text x-text-headline e69713-e19 m1hsh-f m1hsh-h\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Return Policy<\/h2>\n<\/div><\/div><\/div><hr class=\"x-line e69713-e20 m1hsh-b m1hsh-d m1hsh-e\"\/><div id=\"\" class=\"x-text\" style=\"\" ><p>No item may be returned without prior authorization from EPD. We may take back certain items at our sole discretion within thirty (30) calendar days of purchase. To request a return, contact us at <a href=\"mailto:orders@epdwindowfilm.com\">orders@epdwindowfilm.com<\/a> and list the item(s) and state the reason for the return request. A restocking fee of 15% will apply for each item being returned. EPD will credit the Buyer's account the refunded amount to be used for a future purchase. Buyer will pay for all shipping and transportation costs associated with returning the item(s) to EPD.<\/p>\n<p>Under no circumstances will EPD accept returns on the following items:<\/p>\n<ul>\n<li>Partial Rolls and Split Rolls, even if they are still awaiting pickup from EPD's warehouse<\/li>\n<li>Discontinued or Clearance items<\/li>\n<li>Items that were special ordered<\/li>\n<li>Items not purchased from EPD<\/li>\n<li>DI-NOC<\/li>\n<li>Items that are not in their original box and packaging<\/li>\n<li>Items where the original box and packaging are damaged<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"x-section e69713-e22 m1hsh-0\" id=\"shipping-policy\"><div class=\"x-row x-container max width e69713-e23 m1hsh-1 m1hsh-2 m1hsh-6\"><div class=\"x-row-inner\"><div class=\"x-col e69713-e24 m1hsh-9\"><div class=\"x-text x-text-headline e69713-e25 m1hsh-f m1hsh-h\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Shipping Policy<\/h2>\n<\/div><\/div><\/div><hr class=\"x-line e69713-e26 m1hsh-b m1hsh-d m1hsh-e\"\/><div id=\"\" class=\"x-text\" style=\"\" ><ul class=\"ProsemirrorEditor-list\" data-pm-slice=\"3 3 []\">\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p>All orders are shipped via UPS or FedEx and their delivery timelines are not guaranteed. EPD will not provide refunds because FedEx or UPS failed to deliver on time.<\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p>Shipping rates are based on Dimensional Weight and not Actual Weight per carrier\u2019s rules and regulations.<\/p>\n<\/li>\n<\/ul>\n<\/div><div class=\"x-grid e69713-e28 m1hsh-i\"><div class=\"x-cell e69713-e29 m1hsh-j\"><span class=\"x-image e69713-e30 m1hsh-k m1hsh-l\"><img decoding=\"async\" src=\"https:\/\/epdwindowfilm.com\/shop\/wp-content\/uploads\/sites\/2\/2024\/10\/featured.png\" width=\"238\" height=\"116\" alt=\"Image\" loading=\"lazy\"><\/span><\/div><div class=\"x-cell e69713-e31 m1hsh-j\"><span class=\"x-image e69713-e32 m1hsh-k m1hsh-m\"><img decoding=\"async\" src=\"https:\/\/epdwindowfilm.com\/shop\/wp-content\/uploads\/sites\/2\/2024\/10\/1200px-United_Parcel_Service_logo_2014.svg_.png\" width=\"600\" height=\"715\" alt=\"Image\" loading=\"lazy\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"x-section e69713-e33 m1hsh-0\" id=\"return-policy\"><div class=\"x-row x-container max width e69713-e34 m1hsh-1 m1hsh-2 m1hsh-7\"><div class=\"x-row-inner\"><div class=\"x-col e69713-e35 m1hsh-9\"><div class=\"x-text x-text-headline e69713-e36 m1hsh-f m1hsh-h\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Partial Roll Policy<\/h2>\n<\/div><\/div><\/div><hr class=\"x-line e69713-e37 m1hsh-b m1hsh-d m1hsh-e\"\/><div id=\"\" class=\"x-text\" style=\"\" ><ul class=\"ProsemirrorEditor-list\" data-pm-slice=\"3 3 []\">\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p>EPD will split a roll\u2019s width for an extra charge (i.e. 60\u201d cut 24\u201d\/36\u201d) with up to 1\/4\u201d tolerance in either direction. You will need to purchase the entire roll. Split rolls may not be returned.<\/p>\n<\/li>\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p>Partial \/ Split \/ Segmented Rolls are non-refundable and may not be returned, even if they are still awaiting pickup from EPD\u2019s warehouse.<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"x-section e69713-e39 m1hsh-0\"><div class=\"x-row x-container max width e69713-e40 m1hsh-1 m1hsh-2 m1hsh-8\"><div class=\"x-row-inner\"><div class=\"x-col e69713-e41 m1hsh-9\"><div class=\"x-text x-text-headline e69713-e42 m1hsh-f m1hsh-h\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h2 class=\"x-text-content-text-primary\">Miscellaneous<\/h2>\n<\/div><\/div><\/div><hr class=\"x-line e69713-e43 m1hsh-b m1hsh-d m1hsh-e\"\/><div id=\"\" class=\"x-text\" style=\"\" ><ul class=\"ProsemirrorEditor-list\" data-pm-slice=\"3 3 []\">\n<li class=\"ProsemirrorEditor-listItem\" data-list-indent=\"1\" data-list-type=\"numbered\">\n<p>Remember that any blade can cut or scratch glass. EPD will not be held responsible for damaged glass.<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Conditions of Sale General Terms EPD is not responsible for typographical errors and reserves the right to change pricing or &#8230; <a href=\"https:\/\/epdwindowfilm.com\/shop\/terms-conditions\/\" class=\"more-link\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank-4.php","meta":{"_acf_changed":false,"content-type":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-69713","page","type-page","status-publish","hentry","no-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions | EPD Shop<\/title>\n<meta name=\"description\" content=\"View the terms and conditions for EPD&#039;s online store. 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