Conditions of Sale

EPD is not responsible for typographical errors and reserves the right to change pricing or policy at any time without notice.

EPD reserves the right not to process an order for any reason, including but not limited to miscalculated shipping, miscalculated sales tax, and product availability.

Please note that orders are processed Monday through Friday, excluding holidays.

Not all prices include applicable Shipping & Handling. Shipping & Handling will be added to all applicable items.

Prices do not include applicable sales tax. Sales tax will be charged on applicable items without a valid resale certificate on file. Click here to submit your resale certificate for review.

Not all items may be in stock at time of purchase. The item(s) will ship when available.

Some items may be discontinued and may not be marked as such.

Unopened full rolls (not segmented or cut down by the linear foot) may be returned within 30 days of invoice only with pre-approval from EPD. If EPD approves the return, a 15% restocking fee will apply. Opened full rolls, unless defective, may not be returned. If you would like to return an applicable item, please email us at [email protected] with your order number and reason for the return.

Partial / Split / Segmented Rolls, Installation Tools, Plotters (and their accessories), 3M Pre-Cut Kits, 3M Door Cups & Edges, and 3M Ceramic Coatings are non-refundable and may not be returned, even if they are still awaiting pickup from EPD’s warehouse.

All orders are shipped via UPS or FedEx and their delivery timelines are not guaranteed. EPD will not provide refunds because FedEx or UPS failed to deliver on time.

Shipping rates are based on Dimensional Weight and not Actual Weight per carrier’s rules and regulations.

EPD will split a roll’s width for an extra charge (i.e. 60” cut 24”/36”) with up to 1/4” tolerance in either direction. You will need to purchase the entire roll. Split rolls may not be returned.

Partial / Split / Segmented Rolls are non-refundable and may not be returned, even if they are still awaiting pickup from EPD’s warehouse.

Remember that any blade can cut or scratch glass. EPD will not be held responsible for damaged glass.